International Seller

Pascal Motafferi

1 450-693-1227, ext 131

This site is owned and operated by HOUSE OF BBQ EXPERTS. We are committed to protecting the privacy of our visitors while they interact with the content, products and services of this site www.bbq-experts.com. This privacy policy applies to this site only. It does not apply to other sites to which we are linked. Because we collect certain information about our users, we want to notify you of the information we collect about you, how we collect this information, how that information is used, and how you can control the disclosure of that information. You agree that your use of the site means that you accept this privacy policy. If you do not agree with this privacy policy, please do not use the site.

1) The information collected

We collect two types of information from you:

i) information that you voluntarily provide to us (for example through a voluntary registration, registration or email process), and

ii) information that is derived through automated tracking mechanisms. Voluntary information for services and features [We collect personal information when you choose to use certain other functions of the site, including: i) making purchases, ii) agreeing to receive emails or text messages about promotions to coming or events, iii) agree to receive email, iv) participating in our forum, iv) comments on articles, shares or otherwise. When you choose to use these additional features, we ask that you provide your “information”, in addition to any other personal information that may be necessary to complete a transaction such as your phone number, billing and shipping addresses, and credit card information. occasionally

Sample file

Our site uses cookies and other tracking technologies. Cookies allow us to open secure pages for our users without requiring them to sign each time. Most browsers allow you to control cookies, including whether or not you accept them and how you can delete them. If a user’s system is idle for a defined period of time, the cookie expires, forcing the user to re-register to continue the session. This prevents unauthorized access to user information.

You can configure most browsers to notify you if you receive a cookie, or you can choose to block cookies in your browser, but please note that if you choose to delete or block your cookies, you will need to enter again your username and password to access certain parts of the site.

Third-party cookies: In the context of the dissemination of advertisements on this site, our third-party advertisers may place or recognize a unique cookie file on your browser

2) Sponsorships

You can choose to invite friends to join www.bbq-experts.com by sending invitation emails via our invitation function. www.bbq-experts.com stores the email addresses you provide so that respondents can be added to your social network, confirm orders / purchases and also send invitation reminders. www.bbq-experts.com does not sell these email addresses or use them to send additional communications outside of invitations and invitation messages. Invitation recipients can contact www.bbq-experts.com to request the deletion of their information from our database.

3) How we use your information

www.bbq-experts.com uses your personal information for the purposes for which it was intended. Your personal information will not be sold or otherwise passed on to unaffiliated third parties without your approval at the time of collection.

www.bbqquebec.com agrees not to disclose, use, give or sell personal information to third parties for purposes other than for our suppliers and other third parties who need to know this information in order to provide services on behalf of www.bbq-experts.com unless such information is required by law. In addition, www.bbq-experts.com reserves the right to contact you regarding questions relevant to the underlying service provided and / or to collect information.

Please note that personally identifiable information is only used to provide you with a more enjoyable, convenient online experience, and to help us identify and / or provide information, products or services that may be of interest to you. We use your personal information to support and improve your use of the site and its characteristics, including, but not limited to: the fulfillment of your order, customer service, tracking email invitations that you send, and otherwise support your use of the site.

www.bbq-experts.com may use your personal information for targeted advertising to you based on certain elements such as region, gender, interests, objectives, habits, etc.

We may allow certain trusted third parties to track usage, analyze data such as the source address from which a page request originates, your IP address or domain name, the date and time of the request for page, referral website (if applicable), and other URL parameters. This data is collected in order to better understand the use of our website and to improve the performance of the services for maintaining and operating the site and certain functionalities of the site. We may use third parties to host the site, exploit various functionalities available on the site, send emails, analyze data, provide search results and links and help fulfill your orders.

We may also share personal or other information with our parent company, subsidiaries, divisions and subsidiaries.

We may transfer personal information as an asset in connection with a merger or sale (including transfers made in connection with insolvency proceedings or bankruptcy proceedings) proposed or actual involving all or part of our business or as part of a corporate reorganization, the sale of shares or other change of control.

www.bbq-experts.com may disclose contact information in special cases where we have reason to believe that disclosure of this information is necessary to identify, contact or take legal action against someone who violates our terms of use or could cause harm or interference with our rights, property, customers or anyone who may be harmed by such activities.

WE ARE NOT RESPONSIBLE for any personal information you choose to submit in forums such as a bulletin board, chat room or any other place ACCESSIBLE TO THE PUBLIC ON THE SITE .

You will be notified when your personal information may be provided to a third party for a reason other than that set out in this Privacy Policy, and you will have the option to request that we not share this information.

We use the data to better design our website and for commercial and administrative purposes . We may also use or share aggregated data with third parties that does not contain any personal information

4) How we protect your information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your personal information from unauthorized access or unauthorized modification, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and management procedures to safeguard and secure the information and data stored on our system. Although no computer system is fully secure, we believe that the measures we have implemented reduce the probability of security problems to an appropriate level for the type of data concerned.

5) Access and update of your personal information and preferences

We provide mechanisms for updating and correcting your personal information for many of our services. You can change or delete your personal information at any time by logging into your account and accessing features such as verification and account.

6) Receive emails

HOUSE OF BBQ EXPERTS does not collect your personal information without your having chosen to provide it. If at any time you prefer not to receive any other communication by email from HOUSE OF BBQ EXPERTS (with the exception of communications relating to information, products or services that you specifically request to receive), you will have the option to cancel your registration for such communications through the link provided in each email sent by HOUSE OF BBQ EXPERTS. If at any time you prefer not to receive any other form of communication from HOUSE OF BBQ EXPERTS, you may cancel your subscription to such communications by contacting: [email protected]

7) Child protection and parental control

We do not solicit any personal information from minor children. If you are not 18 years of age or older, you are not authorized to use this site. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or accessing material that is harmful to minors.

8) Safety warning

By accepting the terms and conditions of the site and the privacy policy, you accept that no data transmission over the Internet is completely secure. We cannot guarantee the security of the information you provide to us, so you pass it on to us at your own risk.

9) Notification of changes

www.bbq-experts.com reserves the right to change this privacy policy from time to time, at its discretion. If at some point in the future there is a change to our privacy policy, unless we obtain your consent to do so, such a change only applies to information collected after the revised privacy policy has taken effect. Your continued use of the site indicates your acceptance of the privacy policy as published.


If you have any questions or concerns regarding this privacy policy please contact us by email at: [email protected]

or by mail

House of BBQ Experts

472 rue Jean-Neveu

Boucherville, QC, J4G 1N8